Challenges to deliver the best viewing experience are increasing with increasing device types, frequent releases, changing network condition. Measuring and monitoring perceived video quality is critical for successful customer retention, reducing field reported issues, and improving customer support intervention.
QoEtient assists in proactive QoE analysis with deep automation support for functional and non-functional testing. QoEtient seamlessly creates real world network in lab conditions, supports 60 fps analysis. It implements powerful technics for test development, automation, and administration.
While passive agent-based monitoring provides data insights, proactive monitoring using QoEtient gives you an advantage by understanding your customers’ experience before they view the content in their devices. QoEtient solution captures variety of logs and analyzes video streams using high precision cameras. The QoEtient dashboard provides deep insight into player, content, and network behaviors. It also assists in triaging and root cause analysis.
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QoEtient brings best in class automation engine for functional and non-functional testing. QoEtient has a sophisticated workflow solution for handling trigger events across geographic locations. Python based scripting is the backbone with the flexibility to augment with new test cases for QoE, content data monitoring, and standard HDMI devices.
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Automate testing of multiscreen functionalities like Chromecast
Enable remote working through 24/7 access to test devices in the lab
Frame accurate performance measurement at a rate of up to 60 FPS
Test dev streams on production apps without making any changes
The most widely used IDE for increasing automation productivity
Simulate real-word network conditions in the lab
Visibility into the lifecycle of the stream, enabling the most accurate and actionable analysis
Feedback loop to triage transient network issues and reduce defect resolution time
AI-driven algorithms for video quality analysis reduce the number of false positives
Email alerts to notify anomalies as per the configured frequency.
STB, Roku, Mobile, Smart TV, Fire TV, Web browser and many more.
Aggregated data in the cloud storage for analysis and visualisations.
For sustained customer retention, managing viewing experience is critical. Frequent crashes, buffering, device incompatibility are some of the common factors resulting in the customer churn.
QoEtient proactive monitoring and analysis with powerful features of field network emulation gives operators opportunity to validate the OTT application for QoE even before it reaches the customer devices.
QoEtient is powered by the proven FalconEye automation core providing high automation capability for functional and non-functional test cases.
FalconEye is the best-in-class solution having the capability to analyse 60fps, automation testing of 4K HD STB's, test scheduler and test manager for multisite-multidevice automation management.
Continuous improvement of performance is important and apart from content, what differentiates the app for the use is the viewing experience.QoEtient provides features for A/B testing, competitor analysis of app against various KPI across multiple devices at regular intervals.
